Shipping policy

Thank you for shopping at Schyllingofficial.com! We are dedicated to getting your squishy favorites into your hands as quickly and safely as possible.

Order Processing Time

All orders are processed within 0–3 business days (Monday to Saturday, excluding Sundays and holidays).

  • Daily Cut-off: Orders placed before 2:00 PM (Los Angeles Time) will be processed starting the same day. Orders placed after this time will be processed the following business day.

  • You will receive a notification once your order has been dispatched.

  • Note: During high-volume seasons or major promotions, processing times may slightly extend.

Shipping Rates & Delivery Estimates

We offer reliable shipping options to ensure your order arrives in perfect condition. Shipping charges will be calculated and displayed clearly at checkout.

  • Standard Shipping Time: 7–12 business days (Monday to Saturday).

  • Note: Delivery times depend on your location, carrier efficiency, and local customs processing.

Tracking Your Order

Once your order has shipped, you will receive an email confirmation containing your unique tracking number. Please allow 24–48 hours for the tracking information to update within the carrier’s system.

Customs, Duties, and Taxes

Schyllingofficial.com is not responsible for any customs fees or taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the sole responsibility of the customer.

P.O. Boxes and APO/FPO Addresses

We do ship to P.O. boxes and military addresses; however, please be aware that delivery times may be extended for these locations due to carrier limitations.

Damages and Missing Packages

  • Damaged Items: If you receive an order that has been damaged in transit, please contact us immediately at support@schyllingofficial.com with photos of the damaged packaging and the product.

  • Lost Packages: If tracking shows “Delivered” but you have not received your package, please verify with neighbors or your local post office first. If the package remains missing, please contact our support team for further assistance.

Incorrect Address

Please double-check your shipping address during checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us due to an insufficient address, the customer will be responsible for any additional re-shipping costs.

Contact Us

If you have any questions regarding your shipment, our team is ready to help:

  • Email: support@schyllingofficial.com

  • Website: Schyllingofficial.com